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ABOUT INCHCAPE COBHAM.

Visit our state-of-the-art retailer centre to view the latest range of models.

Meet the team

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Andrew Amiss

Head of Business

Simon Hurst

New & Used Car Sales Manager

Peter Williams

Retail Manager

Alan Robb

Aftersales Manager

Brian Sheridan

Used Car Sales Executive

Jamie Smith

Sales Consultant

Simon Omer

Sales Consultant

Kieran Mant

Sales Consultant

Nahidul Islam

Service Reception Manager

Stephen Perryer

Parts Manager

Henry Tanor

Service Advisor

Lynda Ford

Aftersales Support

Leroy Marshall

Sales Logistics

Nikki Curtin

Senior Showroom Host

Kim Roughton

Showroom Host

Kirsty Cain

Service Advisor

Ellie Teverson

Workshop Controller

Danny Stanica

Site Logistics

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very good service, did everything that was asked and even came in a little cheaper than estimated!

Service

It was very efficient

Service

good explanation of work done and what was found.

Service

Very satisfied +

Service

Satisfied with work and customer care.

Service

As above. Really impressed with the health check video and very pleased the fault was resolved

Service

Car was done on time and returned clean

Service

Pleasant staff

Service

Very well managed; greeted when I arrived; brand new courtesy car as requested and nice clean car at the finish

Service

Most of the communication were good

Service

Once the car was on site, it was dealt with very quickly inc. quick car wash.

Service

Customer parking and vehicle drop off has been revolutionised - it used to be a problem.

Service

Service as expected

Service

Everything I needed to be checked, for instance, the Satnav needed to be upgraded. A trivial point, but I asked that the car was not to be cleaned because I'd reproofed the retractable roof.

Service

Always friendly and organized

Service

No problem

Service

My car had been sitting in my driveway for the best part of a year and had had little use. It felt much better and smoother when I drove home

Service

Totally painless experience. Video report on key safety aspects with recommendations.

Service

Very polite, simple service done right and courtesy car was lovely.

Service

Good communication and work completed on time.

Service

Long experience

Service

It went well and despite the extremely dirty interior (blame the kids), the clean was excellent!

Service

Simple job but well executed

Service

The entire process was smooth and easy.

Service

All went well and the people I dealt with were both personable and professional.

Service

Highly professional

Service

The process for checking in and collecting car was smooth despite the current difficult climate.

Service

Every thing was perfect

Service

Superb prompt service in challenging times of Covid-19.

Service

Professional, efficient and friendly

Service

cant fault the service

Service

Timely efficient service.

Service

All very good

Service

Great

Service

Clear and precise video going through service details. Car was returned cleaned. I feel very confident with the works carried out.

Service

The lack of communication is still an issue

Service

Cobham bmw is reliable compared to other branches I have visited. Cobham isn't the closest to me but due to the professionalism and great service, I trust them which is why I choose to visit there. Others bmw branches aren't as good.

Service

Jamie was helpful friendly at all times and did everything he could to make the experience enjoyable as well as professional with a premium product to sell .

Sales

I had ordered a car with a colour my wife wasn't sure of. Simon swapped to another car with no drama.

Sales

Fantastic customer experience; it's the first time I've even bought a car online! Sales support was first class and the switch over was incredibly quick!

Sales

Because I was very happy with everything

Sales

Very happy with sales process and my new car

Sales

Good experience as Jamie Smith kept me advised of status and what was expected of me regarding new documentation etc. Having dealt with Jamie for a number of years, was at ease from the start of purchasing process.

Sales

Sales and collection process was very smooth - Kieran kept me up to date and was very responsive to queries.

Sales

Personal service at its best

Sales

Kieran Mant of Cooper Cobham was the sales executive, I have nothing but praise for Kieran he is a shining example for BMW and made my purchase a very enjoyable experience. Kieran kept me continually updated with the progress of the build.

Sales

Car delivered on date promised and good friendly customer service